Accessing my account
- Can I regain access to my USAJOBS/login.gov account?
- How do I access the system after I have accepted my tentative offer?
- I am presented with a Select Position page. Why does this occur and what should I do?
- What if I can't log in?
- What if I can't log into my USAJOBS account?
- Why am I receiving a “No Active Records” message?
Task related
- What name should I use in Onboarding?
- Do I have to complete all of my tasks and forms at once? What if I am missing information?
- I need to update information, such as my last name or home address. How do I do that?
- Why am I receiving an error when I try to upload my documents?
- I have a question or issue not covered in these FAQs, how can I get additional assistance?
Forms related
- Why can’t I enter or correct any information directly onto the forms?
- What should I do if a form has been returned for correction?
- Why was the OF 306 Declaration for Federal Employment form returned to me?
- What should I do if I can’t submit my beneficiary forms?
- Why can’t I submit my benefits forms?
- How can I print a form I have previously signed and/or submitted?