Have you logged in before?
A. Yes, I was able to log in previously.
When logging into Onboard, you must use the same USAJOBS account that was used to accept your initial job offer. To log in, follow these steps:
- Open a new browser and clear the cache. For instructions: Clearing Your Cache or Temporary Internet Files
- Log in to your USAJOBS account at https://usajobs.gov (not the link you received in your job offer). After you have verified you can access your USAJOBS account, log out of USAJOBS by selecting "Sign Out," then close that browser.
- Note: If you are having problems logging into USAJOBS, contact their Help Center: https://www.usajobs.gov/Help/
- Select your most recent job offer link. Log in using the same email address and password you used in Step 2. If you are copying and pasting the link, ensure you are copying and pasting the entire link into your web browser’s address bar and that there are no additional spaces or characters in the address bar.
- Note: If the USAJOBS account used to accept the job offer was deleted or significantly changed (such as changing the primary email address), you will not be able to log into Onboard. For assistance restoring your USAJOBS account, contact the USAJOBS Help Center: https://www.usajobs.gov/Help/. Once your account is restored and you are able to login to USAJOBS, contact your Human Resources office and ask them to request that USA Staffing clear the stored USAJOBS account from the onboarding record. Once that is complete, repeat steps 1-3 above.
If you continue to have log in issues, contact your Human Resources office with as much detail as possible and a screenshot or picture of any error messages.
B. No, I have never logged in.
To log in, follow these steps:
- Open a new browser and clear the cache. For instructions: Clearing Your Cache or Temporary Internet Files
- Log in to your USAJOBS account at https://usajobs.gov (not the link you received in your job offer). After you have verified you can access your USAJOBS account, log out of USAJOBS by selecting "Sign Out," then close that browser.
- Note: If you are having problems logging into USAJOBS, contact their Help Center: https://www.usajobs.gov/Help/
- Select your most recent job offer link. Accept the job offer and then log in using the same email address and password you used in Step 2. If you are copying and pasting the link, ensure you are copying and pasting the entire link into your web browser’s address bar and that there are no additional spaces or characters in the address bar.
If you continue to have log in issues, contact your Human Resources office with as much detail as possible and a screenshot or picture of any error messages.